Navora White Oud Luxury Incense Stick

At Navora, we ensure fast and secure delivery of our fragrance products across India. Here’s all you need to know:

1. Order Processing Time:
   Orders are processed within 1–2 business days of confirmation.
   You will receive a dispatch notification with tracking details once your order is shipped.
2. Delivery Timeline:
   Metro Cities: 3–5 business days
   Other Cities & Towns: 5–7 business days
   Remote Areas: Up to 10 business days
3. Shipping Charges:
   Standard Shipping: ₹80 flat rate
   Free Shipping: On all orders above ₹999
4. Delivery Partners:
   We work with reliable courier services like Delhivery, DTDC, and Blue Dart to ensure safe and timely delivery.
5. Tracking Your Order:
   Tracking details will be sent via SMS/Email once your order is dispatched.
   You can also contact us directly for order updates.
6. Returns & Damages:
   Please report any damaged or missing products within 48 hours of delivery.
   Share photos and your order number for quick resolution.
7. Customer Support:
   For shipping or order queries, reach out to us:
   Email: navoraperfume@gmail.com

1. Storage & Environment
   Store in a cool, dry place — away from direct sunlight and heat to preserve fragrance quality.
   Avoid humidity — never store perfumes in bathrooms or damp storage rooms.
   Keep bottles upright — to prevent leakage and maintain bottle integrity.
   Use original packaging — the box helps protect the bottle from light and heat exposure.
2. Handling with Care
   Avoid shaking bottles — it may introduce air bubbles and affect the formula.
   Do not touch the nozzle — it can introduce bacteria and reduce spray performance.
   Handle glass bottles gently — always use two hands when moving or packing.
   Keep caps tightly closed when not in use to avoid evaporation.
3. Hygiene & Safety
   Clean hands before and after handling to avoid transferring oils or dirt.
   Do not spray on sensitive skin unless performing a patch test first.
   Avoid eye contact — rinse immediately with cold water if it happens.
   Keep out of children’s reach — store securely in designated perfume cabinets.
4. Testing & Sampling Protocol
   Use blotter strips or cotton pads for sampling; never spray directly on the customer without permission.
   Always label blotters clearly with the fragrance name and category.
   Limit test sprays to avoid wastage — 1–2 spritzes are sufficient.
5. Shelf Life Awareness
   Most perfumes have a shelf life of 2–5 years when stored properly.
   Discard any fragrance that smells off, appears discolored, or separates in the bottle.
6. Packing & Delivery Tips
   Use bubble wrap and tight-fitting boxes to prevent breakage during transport.
   Keep bottles individually packed — especially for premium or collector items.
   Include product labels and scent notes when shipping to customers.
7. Customer Guidance (Optional)
   Provide quick perfume care tips to customers:
   Apply to pulse points (wrists, neck, behind ears) for longer projection.
   Avoid rubbing the perfume after application — it breaks down top notes.
   Use unscented moisturizer beforehand to help scent last longer.

For External Use Only | Store In Cool & Dry Place.

Marketed By - Navora Perfume
C-80a Raju park, khanpur, Delhi, India - 110062

Manufactured By - Huma Trading Co. Perfumers
Kannauj, U.P., - 209725

License No. - NILL

Net Vol. -

Expiry: 3 years from the Date of Manufacturing. (Refer actual Product for Date of Manufacturing) 

Customer Care: Email: navoraperfume@gmail.com